Your Outsourced
Global Trade Team.
Managing international suppliers is time-consuming and risky. We act as your dedicated trade management partner—handling supplier communication, purchase orders, documentation, and shipping coordination so you can focus on growth.
Retainer Benefits
What We Manage For You
Stop waking up at 2 AM to answer WeChat messages. Our team takes over the entire operational burden of your international supply chain, acting as your internal logistics department.
Supplier Communication
We bridge the language and timezone gap. We handle all daily correspondence, ensuring your specifications are understood and timelines are met.
PO Tracking & Updates
Real-time visibility into production status. We proactively chase factories to prevent "surprise" delays right before shipping.
Incoterms Advisory
Don't overpay for shipping or accept liability too early. We optimize your Incoterms (FOB, EXW, DDP) for cost and risk balance.
Export Docs Coordination
Commercial invoices, packing lists, COO, and HS codes. We ensure paperwork is flawless to prevent customs holds at US ports.
Shipping Coordination
We don't own ships, but we manage the partners who do. We quote, book, and track freight through trusted forwarders.
Issue Resolution
When things go wrong (and they do), we step in to negotiate replacements, refunds, or expedited shipping on the factory's dime.
Engagement Model
To ensure we can truly optimize your supply chain, we require a minimum engagement period. This allows us to fix existing issues, streamline communication, and demonstrate ROI.
Starting At
$2,500/mo
Based on volume & complexity
Who Needs This Service?
Growing SMBs
You're too big to manage it yourself, but too small to hire a full-time Supply Chain Director ($120k+ salary).
Private Label Brands
You have 5-20 SKUs and need consistent reordering without quality fade or shipping delays.
Wholesalers
High-volume importers who need a dedicated team to manage documentation and logistics coordination.
Need a team you can trust?
Start with a consultation to see if our retainer model fits your business.